Foire aux Questions
Products & Manufacturing
Where are our Solera Swim swimsuits made?
All our swimsuits are designed in Paris and made in Guimarães, Portugal.
Our recycled fabrics are sourced from Italy.
By working with European manufacturers, we support a short supply chain that helps reduce our environmental impact and carbon footprint.
What materials do you use?
All Solera Swim swimsuits are made of 77% recycled polyester and 23% elastane.
The recycled polyester comes from post-consumer plastic bottles, which are shredded into flakes, melted into pellets, and spun into yarn.
Our fabrics are resistant to saltwater and chlorine, ensuring long-lasting wear.
A Solera Swim high-leg bikini is made to stay with you for many summers.
Are your fabrics certified?
Yes! All our fabrics are OEKO-TEX® Standard 100 certified.
This guarantees they are free from harmful substances for both your skin and the environment.
At Solera Swim, your comfort and safety are our top priorities — always aligned with the highest sustainability standards.
Are your high-leg swimsuits suitable for all body types?
Absolutely. Our signature high-leg cut is designed to flatter every figure and provide comfortable support.
For our first collection, we’ve created two top styles to suit different busts:
– Sirena: an adjustable balconette top
– Laccio: a triangle top that ties at the neck or shoulders
How should I wash my Solera Swim bikini?
– Rinse with cold water after each use
– Hand wash with gentle soap
– Avoid wringing, tumble drying, or prolonged contact with creams or oils
How is my order packaged?
With every bikini set, you’ll receive a complimentary Solera Beach Bag — perfect for storing your swimsuit, sunscreen, or phone after a swim.
Orders & Shipping
What are the delivery times?
– France: 2 to 5 business days
– Europe: 5 to 10 business days
– International: 10 to 15 business days
You’ll receive a tracking number as soon as your order is shipped.
Which payment methods do you accept?
– Credit cards (Visa, MasterCard, American Express)
– PayPal
– Apple Pay
– Shop Pay
Can I modify or cancel my order?
Orders are processed quickly. If your order hasn’t shipped yet, contact us at contact@solera-swim.com within 24 hours of purchase.
How much is shipping?
– France (mainland): Free for orders over €89
– For orders under €89:
– Home delivery: €5.25
– Pickup point: €4.95
– Other destinations:
– French overseas territories: €13
– Europe: €15
– International: from €30
Returns & Exchanges
Can I exchange or return an item?
Yes, within 14 days of delivery, as long as:
– The item is unworn and unwashed
– All original tags are intact
– The item includes original packaging
– The hygienic liner is still in place
Please note: original shipping fees are non-refundable.
Are return shipping costs covered?
While we try to make returns as easy as possible, return shipping costs are the customer’s responsibility.
How do I request a return?
Email us within 14 days of receiving your order at contact@solera-swim.com, including your order number and the email used to place the order.
Availability & Stock
What if a product is sold out?
We produce in small batches to avoid overproduction. If an item is out of stock, you can sign up for a restock alert directly on the product page.
Do you have physical stores?
Not yet! Our pieces are currently sold exclusively online — but stay tuned for upcoming pop-up events.
Size Guide
How do I choose the right size?
– Check our detailed size guide available on each product page
– If you’re between sizes, we recommend sizing up for more comfort
What if my item doesn’t fit?
You can return or exchange your item within 14 days of delivery. See our Returns & Exchanges section for full conditions.
Can I get personalized advice?
Yes! If you’re unsure about the right size or style for your body type, our team is happy to help. Email us at contact@solera-swim.com for personalized guidance.
